Privacy Policy

Hush Hush Coffee LLC

Last updated: November 1, 2026

We're a small company. We collect what we need to sell coffee and run the Coffee Club. We don't sell your data to anyone, and we try to be straight with you about all of it. That's the short version. Here's the full picture.

Who we are

Hush Hush Coffee LLC is an Oregon limited liability company. We roast and sell coffee at hushhushcoffee.com and run the Hush Hush Coffee Club subscription.

This policy covers hushhushcoffee.com, our text message (SMS) program, and any other site or service we operate that links to it. The Hush Hush Nomadic Café Network at nomadic.hushhushcoffee.com has its own privacy policy, posted on that site.

Address: 1444 NW College Way, #3, Bend OR 97703

Email: hello@hushhushcoffee.com

Website: hushhushcoffee.com

What we collect and why

If you're just browsing

We may use Google Analytics or a similar analytics service to understand how the site is being used: which pages were visited, how long people stayed, what device was used, and roughly where visitors are (city or country level). We don't know who you are from analytics data alone.

If you buy something or join the Coffee Club

We collect your name, email address, shipping address, billing address, phone number (if you provide it), and order history. Payment card details are handled by our payment processor and never stored on our servers. We use this information to fulfill and ship your order, manage your subscription, send order confirmations and shipping updates, handle returns and support, and, if you've opted in, send you marketing emails or texts.

If you opt in to text messages

If you give us your mobile number and agree to receive texts, we collect your phone number, the date and time you opted in, and how you opted in (for example, the checkout box or a web form). We use this to send you the messages you signed up for, such as order and shipping updates, Coffee Club notices, and news about Hush Hush products and Nomadic Café gatherings. See the SMS section below for the full details.

If you contact us

If you email us, text us, or fill out a contact form, we keep a record of that conversation to help us respond and follow up.

Text messaging (SMS) program

By providing your mobile number and opting in, you agree to receive recurring automated text messages from Hush Hush Coffee LLC. Messages may include order confirmations, shipping updates, Coffee Club and account notices, and occasional marketing messages about Hush Hush products and Nomadic Café gatherings.

Consent is not a condition of purchase. You can buy from us or join the Coffee Club without agreeing to receive texts.

Message frequency varies. Message and data rates may apply. Check with your wireless carrier for details.

To opt out, reply STOP to any message. You'll receive one final confirmation text and then no further messages. For help, reply HELP or email hello@hushhushcoffee.com.

Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information won't be shared with any third parties. We share your phone number only with the service providers who help us deliver the messages you asked for (our SMS delivery provider and our e-commerce platform), and only for that purpose.

Cookies

We use cookies on this site. Here's what's in use:

Strictly necessary cookies keep the site working (login sessions, shopping cart, checkout, security). You can't opt out of these and still use the site.

Analytics cookies (Google Analytics or similar) help us understand how people use the site. You can opt out via your browser settings or the Google Analytics opt-out tool.

We do not use third-party retargeting of any kind.

Who we share your data with

We don't sell your data. We don't trade it. We share it only with:

• Our e-commerce platform and payment processor. They process orders, payments, and subscriptions on our behalf.
• Shipping carriers. Your name and address are shared so your coffee can reach you.
• Our email and SMS delivery providers. They process your email address or phone number to deliver the messages you've signed up for.
• Analytics providers (Google Analytics or similar). Anonymized usage data.
• Our hosting and infrastructure providers. Your data lives on servers operated by providers that maintain standard security practices.
• Legal requirements. If we're required by law, court order, or legitimate legal process to disclose information, we will.

All the above categories exclude text messaging originator opt-in data and consent; this information won't be shared with any third parties.

How long we keep your data

Data type	Retention
Analytics data	Per analytics provider defaults (up to 26 months)
Order and subscription records	7 years, for tax and accounting purposes
SMS opt-in records (number, date, method)	Duration of your subscription + 4 years after opt-out, to document consent
Email and text correspondence	3 years

Your rights

If you have a question about the information we hold about you, or want to update or remove it, email hello@hushhushcoffee.com and we'll do our best to help.

If you're in California (CCPA / CPRA): You have the right to know what personal information we collect, to request deletion, to correct inaccurate information, and to not be discriminated against for exercising these rights. We do not sell or share your personal information as those terms are defined under California law.

Data security

We take reasonable steps to protect your data: encrypted connections (HTTPS), access controls, and standard security practices from our hosting, e-commerce, email, and SMS providers. No system is perfectly secure, and we can't guarantee absolute security. If we ever experience a breach that's likely to affect you, we'll notify you as required by applicable law.

Children

Our sites and services are for people 18 and older. We don't knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, please contact us and we'll delete it promptly.

Links to other sites

Our sites may link to external sites (venue pages, social media, partner shops, etc.). We're not responsible for the privacy practices of those sites. This policy only covers the Hush Hush Coffee LLC sites and services listed above.

Changes to this policy

If we make material changes, we'll post the updated policy here and update the "last updated" date at the top. For significant changes, we'll notify active customers, subscribers, and account holders by email.

Contact

Questions, requests, or concerns about your privacy:

Hush Hush Coffee LLC

1444 NW College Way, #3

Bend, OR 97703

hello@hushhushcoffee.com